Privacy Policy

1. Information we collect

When you use this website or contact us, we may collect the following information:

• Contact details — name and phone number provided when you call or message us to book an appointment.
• Usage data — anonymised data such as pages visited and browser type, collected automatically via server logs.

We do not collect sensitive medical information through this website. Any clinical information is handled separately under applicable healthcare confidentiality obligations.

2. How we use your information

Information collected is used solely to:

• Respond to appointment enquiries and patient communications.
• Improve the usability of this website.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies

This website does not use tracking cookies or third-party analytics. Basic session data may be stored by your browser for normal website operation.

4. Third-party services

This site embeds a Google Maps iframe to display clinic location. Google's own privacy policy governs any data collected through that embed. WhatsApp links, when clicked, redirect you to WhatsApp's platform, which is subject to Meta's privacy policy.

5. Data retention

Contact information provided for appointment booking is retained only as long as necessary to complete the request or as required by applicable law.

6. Your rights

You may request access to, correction of, or deletion of any personal information we hold about you by contacting the clinic directly at the phone number listed on this website.

7. Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision.

8. Contact

For privacy-related questions, contact us at Sunrise Hospital, Seaport - Airport Rd, Thrikkakara, Kakkanad, Kochi 682030, or call +91 92929 19239.